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No business is perfect, but how they take care of their customers matters. I was very hesitant in placing an order with a company I've never dealt with before. But I decided to take a chance and the first order went great. I received my products within 2 weeks. Unfortunately my second order didn't go so well. I received 2 defective/not up to par items, and Dolabuy took care of me. The replacement process was easy and they just wanted the customers to be happy. Tracy in Customer Service is awesome, and Lucy from the sales team are my favorite people. I've just placed my 4th order with Lucy and will place another special order in the next few days. Lucy usually works in the morning (north american time). Give Dolabuy a try and you won't be disappointed with the quality nor their customer service.

Jose Martinez

I must say Dolabuy is the best site for Handle Bag and Shoulder bag at a cheap price. I ordered Gucci Sylvie Leather Red Chain Bag 494642 and Gucci GG Marmont Small Shoulder Bag 498100 for me and my sister. We are so happy to get this at this cheap price, liked it very much. I had used coupon code bag40 to get $40off on $300+ price as my order was more than $300. Fast delivery. Very much recommended. Thank you :)

Elina

Obsessed!! The bag is exactly as stated and the quality is great. Came in a dust bag, and had extra packaging round the strap for protection. No funny smells and the bag is super sturdy much better quality than I was expecting! Shipping to US was quick, item was wrapped well so no damage and I cannot fault anything about this item. Very happy and I will be buying more in different colours!

Ashley Stone

I definitely think I'm worth the money, very sturdy, leather is good quality. I love the design amd how it come with a little bag! Absolutely love my bags! The shipping did take a while due to customs , but i definitely will be ordering from this website and this vendor often to cut out the middle man. I will definitely recommend this product to my friends and will most likely purchase another onw in the future. Stay safe ! Be healthy!

Kin Vanoflen

They quickly answered all the questions I had and it’s really nice to see they are very professional in their customer service. I received my totes 2 days ago and once I opened my package, my first impression was like OMG! It’s so stunning. The Onthego totes quality is too good. I can feel that it’s made of genuine leather and the microfiber lining is like the real thing. Yesterday, I gave one of the totes to my sister as her birthday gift and she was delighted by it. FedEx delivered it in a timely manner and it took just 2 weeks for the delivery of my package. Thank you for all the support and I will definitely be buying more bags soon!

Iacovino Francesco

I LOVE THIS BAG!!! I did order this particular one in a speedy but never got confirmation. Tracy responded quickly but I still never got an invoice and eventually the order just disappeared. So I tried again in a neverfull and it went through smoothly. Ordered 8/28 arrived 9/24. The bag overall is super cute and has NO smell. It was wrapped very well and everything looks to be in order. No hanging threads, no scuffs, no scratches. My one and only complaint is the strap it came with. One of the clips that hook to the purse is jammed. There’s a spring inside that looks like it is bigger than the other so I cannot attach it. To be fair, I don’t want to use the strap on this bag. I don’t particularly like it so it’s not a huge issue for me. I still give this a 5/5 and will be buying again. But I do want people to be aware that it did happen and please don’t let that sway you. If I can find a thin cutter, I can fix it easily.

Richard Allen

I run a small business and order with them every single day ! Some time it takes longer then usually to arrive but it does arrive because I know they have no control on deliveries that all depends on FedEx or DHL or EMS who ever is delivering it. But they are NOT A SCAM AND THEY WILL NOT JUST TAKE YOUR MONEY ! 100% recommended

Juan Raya

Always amazing service and amazing products!! Love this bag!! I actually bought it a few weeks ago and then ordered another for my daughter ! The seller is so responsive, always providing information and answering my questions ! And the products, well made and beautiful!! So happy with the service and product! I have ordered many time from this seller and the shipping arrives so quickly - by 2 weeks it is here!! Thank you again Dolabuy!!!

Clorecha Anderson

Best customer service ever! This company is legit! Don’t worry about ordering from them. They’re quick and extremely nice. My order was not correct when I received it and they replaced my item very quickly. Communications were detailed and exact. The best way to get hold of them is through WhatsApp. I wouldn’t hesitate to order again and again from this company.

Masha Djuric

Will order again 100% Super fast shipping! Got here in just over two weeks, and for the money i am shook the bags is really nice leather with a great interior. The dust bags is real, the packaging is perfect, Way better quality than i expected for the cost.

Douglis Okutsu